Privacy Policy

Last Updated: Jan 25, 2025

1. Introduction

This Privacy Policy explains how OmniTalk.ai (“we,” “our,” or “us”) collects, uses, and protects your information when you use our translation services.

2. Information We Collect

2.1 User-Provided Information

  • Account information (email, name, preferred language)
  • Audio input during translation sessions
  • Chat messages requiring translation

2.2 Automatically Collected Information

  • Device information
  • IP address
  • Usage statistics
  • Performance metrics

3. How We Use Your Information

We use collected information to:

  • Provide real-time translation services
  • Improve translation accuracy
  • Maintain and optimize service performance
  • Ensure security and prevent abuse
  • Communicate service updates

4. Data Processing

4.1 Translation Processing

  • Audio and text inputs are processed in real-time
  • No conversation content is permanently stored
  • Temporary processing cache is cleared after each session

4.2 Data Retention

  • Account information is retained while account is active
  • Usage logs are kept for 60 days
  • Translation data is immediately deleted after delivery

5. Data Protection

We implement industry-standard security measures to protect your data:

  • End-to-end encryption during transmission
  • Secure server infrastructure
  • Access controls and authentication

6. Your Rights

You have the right to:

  • Access your personal data
  • Request data correction
  • Request data deletion
  • Opt-out of non-essential data collection

7. Third-Party Services

We may use third-party services for:

  • Cloud infrastructure
  • Analytics
  • Payment processing
  • Customer support

8. Children’s Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect data from children.

9. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

10. Changes to This Policy

We may update this policy periodically. Users will be notified of significant changes.

11. Contact Us

For privacy-related inquiries, contact us at [info at omnitalk.ai]

We process your data based on:

  • Contract performance
  • Legal obligations
  • Legitimate interests
  • Your consent